{"id":7953,"date":"2026-06-12T10:16:18","date_gmt":"2026-06-12T08:16:18","guid":{"rendered":"https:\/\/www.ezdirect.it\/blog\/?p=7953"},"modified":"2026-06-19T12:24:23","modified_gmt":"2026-06-19T10:24:23","slug":"alternativa-a-wildix-il-confronto-con-yeastar","status":"publish","type":"post","link":"https:\/\/www.ezdirect.it\/blog\/2026\/06\/alternativa-a-wildix-il-confronto-con-yeastar\/","title":{"rendered":"Alternativa a Wildix &#8211; Il confronto con Yeastar"},"content":{"rendered":"<header>\n<h2 class=\"container\">Alternativa a Wildix &#8211; Il confronto con Yeastar<\/h2>\n<p><a title=\"Centralini Yeastar alterantivi a wildix appliance sw cloud\" href=\"https:\/\/www.ezdirect.it\/centralini-telefonici\/#\/tipo-centralino_software-centralino_virtuale-centralino\/produttore-yeastar_digital-yeastar\" target=\"_blank\" rel=\"noopener\"><img fetchpriority=\"high\" decoding=\"async\" class=\"alignnone size-full wp-image-7958\" src=\"https:\/\/www.ezdirect.it\/blog\/wp-content\/uploads\/2026\/06\/Comparazione-wildix-yeastar-confronto.jpg\" alt=\"\" width=\"614\" height=\"349\" srcset=\"https:\/\/www.ezdirect.it\/blog\/wp-content\/uploads\/2026\/06\/Comparazione-wildix-yeastar-confronto.jpg 614w, https:\/\/www.ezdirect.it\/blog\/wp-content\/uploads\/2026\/06\/Comparazione-wildix-yeastar-confronto-300x171.jpg 300w, https:\/\/www.ezdirect.it\/blog\/wp-content\/uploads\/2026\/06\/Comparazione-wildix-yeastar-confronto-50x28.jpg 50w\" sizes=\"(max-width: 614px) 100vw, 614px\" \/><\/a><\/p>\n<p class=\"container\">Confronto dettagliato per valutare la miglior alternativa a Wildix &#8211; Comparazione con Yeastar.<\/p>\n<\/header>\n<p class=\"updated-date\">\u00a0<\/p>\n<div class=\"container\">\n<nav class=\"toc\">\n<h3>Indice<\/h3>\n<ul>\n<li><a href=\"#architecture\">1. Architettura &amp; Interoperabilit\u00e0<\/a><\/li>\n<li><a href=\"#features\">2. Confronto Funzionalit\u00e0 Chiave<\/a><\/li>\n<li><a href=\"#contact-center\">3. Soluzioni Contact Center<\/a><\/li>\n<li><a href=\"#hospitality\">4. Soluzioni per l&#8217;Hospitality<\/a><\/li>\n<li><a href=\"#provider\">5. Supporto Provider<\/a><\/li>\n<li><a href=\"#differentiators\">6. Differenziatori Chiave Yeastar<\/a><\/li>\n<\/ul>\n<\/nav>\n<section id=\"architecture\">\n<h3>1. Architettura &amp; Interoperabilit\u00e0 per la scelta dell&#8217;alternativa a Wildix<\/h3>\n<p>Vediamo di seguito come indirizzare la scelta verso una alternativa a Wildix, a favore di Yeastar, confrontando le due soluzioni.<\/p>\n<div class=\"key-takeaway\"><strong>Key Takeaway:<\/strong> Yeastar e Wildix condividono architetture di deployment simili, ma le strategie di ecosistema divergono.<\/div>\n<div class=\"key-takeaway\">Mentre Wildix spinge fortemente i propri telefoni, trunk e opzioni hosted, Yeastar promuove una vera apertura, supportando un&#8217;ampia gamma di dispositivi e carrier di terze parti, white-label e self-hosting completo.<\/div>\n<div>\u00a0<\/div>\n<div class=\"table-wrapper\">\n<table class=\"comparison-table\">\n<thead>\n<tr>\n<th>Caratteristica<\/th>\n<th class=\"wildix-col\">Wildix<\/th>\n<th class=\"yeastar-col\">Yeastar<\/th>\n<\/tr>\n<\/thead>\n<tbody>\n<tr>\n<td class=\"feature-name\">Architettura Prodotto<\/td>\n<td><strong>1 Sistema per Tutti i Deployment<\/strong><\/p>\n<ul class=\"feature-list\">\n<li>Cloud Edition (Single-instance)<\/li>\n<li>Software Edition (Single-instance)<\/li>\n<li>Appliance Edition<\/li>\n<\/ul>\n<\/td>\n<td><strong>1 Sistema per Tutti i Deployment<\/strong><\/p>\n<ul class=\"feature-list\">\n<li>Cloud Edition (Multi-instance)<\/li>\n<li>Software Edition (Single-instance)<\/li>\n<li>Appliance Edition<\/li>\n<\/ul>\n<\/td>\n<\/tr>\n<tr>\n<td class=\"feature-name\">Opzione Self-hosting<\/td>\n<td>Prezzo licenza uguale a Wildix-hosted <span class=\"icon-x\">\u2717<\/span><\/td>\n<td>Prezzo licenza inferiore a Yeastar-hosted <span class=\"icon-check\">\u2713<\/span><\/td>\n<\/tr>\n<tr>\n<td class=\"feature-name\">Compatibilit\u00e0 Telefoni<\/td>\n<td><strong>Strategia Wildix-first<\/strong><\/p>\n<ul class=\"feature-list\">\n<li class=\"negative\">Nessun auto-provisioning per altri brand<\/li>\n<li class=\"negative\">Nessuna gestione centralizzata telefoni non-Wildix<\/li>\n<li class=\"negative\">Funzionalit\u00e0 limitate con telefoni terze parti<\/li>\n<\/ul>\n<\/td>\n<td><strong>Compatibilit\u00e0 Universale<\/strong><\/p>\n<ul class=\"feature-list\">\n<li>Auto-provisioning per 500+ modelli<\/li>\n<li>Supporto Wildix, Yealink, Fanvil, Snom, Cisco, NEC, etc.<\/li>\n<li>Gestione centralizzata telefoni dal PBX<\/li>\n<li>Template personalizzabili per deployment massivo<\/li>\n<\/ul>\n<\/td>\n<\/tr>\n<tr>\n<td class=\"feature-name\">Compatibilit\u00e0 SIP Trunk<\/td>\n<td><strong>Strategia Wildix-Classound-first<\/strong><\/p>\n<ul class=\"feature-list\">\n<li>Certificati 120+ provider SIP Trunk<\/li>\n<li class=\"negative\">Modello partner favorisce linee proprietarie<\/li>\n<\/ul>\n<\/td>\n<td><strong>Compatibilit\u00e0 Universale<\/strong><\/p>\n<ul class=\"feature-list\">\n<li>Carrier-neutral<\/li>\n<li>Certificati 200+ provider SIP Trunk<\/li>\n<li>Gestione centralizzata DID<\/li>\n<\/ul>\n<\/td>\n<\/tr>\n<tr>\n<td class=\"feature-name\">Opzione White-label<\/td>\n<td><span class=\"icon-x\">\u2717<\/span> Non supportato<\/td>\n<td><span class=\"icon-check\">\u2713<\/span> Supportato per PBX e softphone<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<\/div>\n<\/section>\n<section id=\"features\">\n<h2>\u00a0<\/h2>\n<h3>2. Confronto Funzionalit\u00e0 Chiave nel confronto con Yeastar in alternativa a Wildix<\/h3>\n<div class=\"key-takeaway\"><strong>Key Takeaway:<\/strong> Nella valutazione di una alternativa a Wildix va detto che entrambe le piattaformex coprono efficacemente le esigenze di comunicazione delle PMI, ma differiscono in usabilit\u00e0 e struttura costi. Wildix offre personalizzazione profonda tramite dialplan professionale.<\/div>\n<div class=\"key-takeaway\">Yeastar semplifica l&#8217;esperienza con un Visual Call Flow Designer drag-and-drop e client Linkus UC inclusi a livello di sistema.<\/div>\n<div>\u00a0<\/div>\n<div class=\"table-wrapper\">\n<table class=\"comparison-table\" style=\"width: 74.7978%;\">\n<thead>\n<tr>\n<th style=\"width: 14.1509%;\">Funzionalit\u00e0<\/th>\n<th class=\"wildix-col\" style=\"width: 18.3288%;\">Wildix<\/th>\n<th class=\"yeastar-col\" style=\"width: 21.1591%;\">Yeastar<\/th>\n<th class=\"excel-col\" style=\"width: 20.3503%;\">Vantaggi Yeastar<\/th>\n<\/tr>\n<\/thead>\n<tbody>\n<tr>\n<td class=\"feature-name\" style=\"width: 14.1509%;\">Call Routing<\/td>\n<td style=\"width: 18.3288%;\"><strong>Orientato agli Ingegneri<\/strong><br \/>\nConfigurato via logica dialplan. Molto flessibile ma richiede formazione.<\/td>\n<td style=\"width: 21.1591%;\"><strong>Design Low-code<\/strong><br \/>\nRouting configurabile con point-and-click. Nessuno scripting richiesto.<\/td>\n<td style=\"width: 20.3503%;\">\n<ul class=\"feature-list\">\n<li>Curva di apprendimento bassa<\/li>\n<li>Import\/export template<\/li>\n<li>Componenti drag-and-drop<\/li>\n<\/ul>\n<\/td>\n<\/tr>\n<tr>\n<td class=\"feature-name\" style=\"width: 14.1509%;\">Visual Call Flow Designer<\/td>\n<td style=\"width: 18.3288%;\"><span class=\"icon-x\">\u2717<\/span><\/td>\n<td style=\"width: 21.1591%;\"><span class=\"icon-check\">\u2713<\/span> Builder visuale drag-and-drop integrato<\/td>\n<td style=\"width: 20.3503%;\">WYSIWYG &#8211; What you see is what you get<\/td>\n<\/tr>\n<tr>\n<td class=\"feature-name\" style=\"width: 14.1509%;\">Unified Communications<\/td>\n<td style=\"width: 18.3288%;\"><span class=\"icon-check\">\u2713<\/span><\/td>\n<td style=\"width: 21.1591%;\"><span class=\"icon-check\">\u2713<\/span><\/td>\n<td style=\"width: 20.3503%;\">&#8211;<\/td>\n<\/tr>\n<tr>\n<td class=\"feature-name\" style=\"width: 14.1509%;\">Call Timeline<\/td>\n<td style=\"width: 18.3288%;\">Via CDR testuale o report X-caracal. Presentato come tabella dati.<\/td>\n<td style=\"width: 21.1591%;\">Timeline grafica intuitiva con note, registrazioni, statistiche temporali.<\/td>\n<td style=\"width: 20.3503%;\">Visualizzazione pi\u00f9 intuitiva per analisi chiamate<\/td>\n<\/tr>\n<tr>\n<td class=\"feature-name\" style=\"width: 14.1509%;\">Report Personalizzati<\/td>\n<td style=\"width: 18.3288%;\">Richiede licenza per utente <span class=\"icon-x\">\u2717<\/span><\/td>\n<td style=\"width: 21.1591%;\">Nessuna licenza aggiuntiva <span class=\"icon-check\">\u2713<\/span><\/td>\n<td style=\"width: 20.3503%;\">Incluso senza costi extra<\/td>\n<\/tr>\n<tr>\n<td class=\"feature-name\" style=\"width: 14.1509%;\">Country Defense \/ Anti-hacking<\/td>\n<td style=\"width: 18.3288%;\"><span class=\"icon-x\">\u2717<\/span><\/td>\n<td style=\"width: 21.1591%;\"><span class=\"icon-check\">\u2713<\/span><\/td>\n<td style=\"width: 20.3503%;\">Blocco accesso PBX per paese IP + blocklist globale anti-hacking<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<\/div>\n<h3>\u00a0<\/h3>\n<h3>Softphone &amp; UC Clients<\/h3>\n<div class=\"table-wrapper\">\n<table class=\"comparison-table\" style=\"width: 69.8949%;\">\n<thead>\n<tr>\n<th style=\"width: 12.3195%;\">Aspetto<\/th>\n<th class=\"wildix-col\" style=\"width: 34.2637%;\">Wildix<\/th>\n<th class=\"yeastar-col\" style=\"width: 52.358%;\">Yeastar<\/th>\n<\/tr>\n<\/thead>\n<tbody>\n<tr>\n<td class=\"feature-name\" style=\"width: 12.3195%;\">Client Disponibili<\/td>\n<td style=\"width: 34.2637%;\"><strong>Due Sistemi Softphone<\/strong> con UI inconsistente:<\/p>\n<ul class=\"feature-list\">\n<li>X-bee (desktop, mobile, web)<\/li>\n<li>Collaboration 7 (desktop PWA, mobile, web)<\/li>\n<\/ul>\n<\/td>\n<td style=\"width: 52.358%;\"><strong>Un Sistema Linkus UC Clients<\/strong> con UI consistente:<\/p>\n<ul class=\"feature-list\">\n<li>Mobile (iOS &amp; Android)<\/li>\n<li>Desktop (Win &amp; Mac)<\/li>\n<li>Web, Chrome Extension<\/li>\n<\/ul>\n<\/td>\n<\/tr>\n<tr>\n<td class=\"feature-name\" style=\"width: 12.3195%;\">Funzionalit\u00e0<\/td>\n<td style=\"width: 34.2637%;\">Telefono, team chat, video meeting, presenza, eFax, file sharing<\/td>\n<td style=\"width: 52.358%;\">Telefono, team chat, video meeting, presenza, eFax, file sharing<\/td>\n<\/tr>\n<tr>\n<td class=\"feature-name\" style=\"width: 12.3195%;\">Costi<\/td>\n<td style=\"width: 34.2637%;\"><strong>Prezzo per utente<\/strong><br \/>\n~\u20ac2\/utente\/mese (base) fino a ~\u20ac12\/mese (premium)<\/td>\n<td style=\"width: 52.358%;\"><strong>Utilizzo Gratuito<\/strong><br \/>\nDisponibile gratis per tutti gli utenti<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<\/div>\n<\/section>\n<section id=\"contact-center\">\n<h3>\u00a0<\/h3>\n<h3>3. Soluzioni Contact Center<\/h3>\n<div class=\"key-takeaway\"><strong>Key Takeaway:<\/strong> Entrambi forniscono soluzioni Inbound Contact Center robuste.<\/div>\n<div class=\"key-takeaway\">Anche qui la comparazione tra Wildix e Yeastar gioca a favore di Yeastar software o in cloud.<\/div>\n<div class=\"key-takeaway\">Wildix si distingue con AI Chatbot, mentre Yeastar offre funzionalit\u00e0 Outbound Call Center native che Wildix non ha.<\/div>\n<div class=\"key-takeaway\">Per le integrazioni con canali messaging, CRM e Teams, Yeastar adotta un approccio pi\u00f9 nativo, rendendo il deployment pi\u00f9 semplice.<\/div>\n<\/section>\n<div><a href=\"https:\/\/www.ezdirect.it\/blog\/wp-content\/uploads\/2026\/06\/Yeastar-call-center.jpg\"><img decoding=\"async\" class=\"alignnone  wp-image-7960\" src=\"https:\/\/www.ezdirect.it\/blog\/wp-content\/uploads\/2026\/06\/Yeastar-call-center.jpg\" alt=\"\" width=\"429\" height=\"468\" srcset=\"https:\/\/www.ezdirect.it\/blog\/wp-content\/uploads\/2026\/06\/Yeastar-call-center.jpg 513w, https:\/\/www.ezdirect.it\/blog\/wp-content\/uploads\/2026\/06\/Yeastar-call-center-275x300.jpg 275w, https:\/\/www.ezdirect.it\/blog\/wp-content\/uploads\/2026\/06\/Yeastar-call-center-46x50.jpg 46w\" sizes=\"(max-width: 429px) 100vw, 429px\" \/><\/a><\/div>\n<section id=\"contact-center\">\n<div>\u00a0<\/div>\n<div class=\"table-wrapper\">\n<table class=\"comparison-table\" style=\"width: 71.2765%;\">\n<thead>\n<tr>\n<th style=\"width: 10.8491%;\">Funzionalit\u00e0<\/th>\n<th class=\"wildix-col\" style=\"width: 16.7139%;\">Wildix<\/th>\n<th class=\"yeastar-col\" style=\"width: 20.4154%;\">Yeastar<\/th>\n<th class=\"excel-col\" style=\"width: 22.3914%;\">Vantaggi Yeastar<\/th>\n<\/tr>\n<\/thead>\n<tbody>\n<tr>\n<td class=\"feature-name\" style=\"width: 10.8491%;\">Inbound Call Center<\/td>\n<td style=\"width: 16.7139%;\">Richiede licenza per utente<\/td>\n<td style=\"width: 20.4154%;\">Disponibile per tutti gli utenti<\/td>\n<td style=\"width: 22.3914%;\">Wallboard intuitivo + 20 report predefiniti. Nessuna licenza per utente.<\/td>\n<\/tr>\n<tr>\n<td class=\"feature-name\" style=\"width: 10.8491%;\">Outbound Call Center<\/td>\n<td style=\"width: 16.7139%;\"><span class=\"icon-x\">\u2717<\/span> Nessuna soluzione nativa<\/td>\n<td style=\"width: 20.4154%;\"><span class=\"icon-check\">\u2713<\/span> Auto Dialer 3 modalit\u00e0, DNC list, Agent Inbox, Campaign Wallboard<\/td>\n<td style=\"width: 22.3914%;\">Soluzione outbound integrata. Nessun software esterno necessario.<\/td>\n<\/tr>\n<tr>\n<td class=\"feature-name\" style=\"width: 10.8491%;\">Live Chat<\/td>\n<td style=\"width: 16.7139%;\"><span class=\"icon-check\">\u2713<\/span><\/td>\n<td style=\"width: 20.4154%;\"><span class=\"icon-check\">\u2713<\/span><\/td>\n<td style=\"width: 22.3914%;\">&#8211;<\/td>\n<\/tr>\n<tr>\n<td class=\"feature-name\" style=\"width: 10.8491%;\">WhatsApp \/ Facebook<\/td>\n<td style=\"width: 16.7139%;\">Richiede licenza X-bee<\/td>\n<td style=\"width: 20.4154%;\"><span class=\"icon-check\">\u2713<\/span> Integrazione gratuita<\/td>\n<td style=\"width: 22.3914%;\">Integrazione a livello PBX senza licenze aggiuntive<\/td>\n<\/tr>\n<tr>\n<td class=\"feature-name\" style=\"width: 10.8491%;\">AI Receptionist<\/td>\n<td style=\"width: 16.7139%;\"><span class=\"icon-check\">\u2713<\/span><\/td>\n<td style=\"width: 20.4154%;\"><span class=\"icon-check\">\u2713<\/span><\/td>\n<td style=\"width: 22.3914%;\">&#8211;<\/td>\n<\/tr>\n<tr>\n<td class=\"feature-name\" style=\"width: 10.8491%;\">AI Chatbot<\/td>\n<td style=\"width: 16.7139%;\"><span class=\"icon-check\">\u2713<\/span><\/td>\n<td style=\"width: 20.4154%;\"><span class=\"icon-x\">\u2717<\/span><\/td>\n<td style=\"width: 22.3914%;\">&#8211;<\/td>\n<\/tr>\n<tr>\n<td class=\"feature-name\" style=\"width: 10.8491%;\">CRM Integration<\/td>\n<td style=\"width: 16.7139%;\">Dynamics 365, Zoho, Salesforce, HubSpot<br \/>\n<em>Richiede app Bubble + licenza per utente<\/em><\/td>\n<td style=\"width: 20.4154%;\">Dynamics 365, Zoho, Salesforce, HubSpot, Bitrix 24, Odoo, Zendesk<br \/>\n<em>Integrazione a livello PBX, nessuna app aggiuntiva<\/em><\/td>\n<td style=\"width: 22.3914%;\">Integrazione CRM out-of-the-box. Nessuna licenza per utente.<\/td>\n<\/tr>\n<tr>\n<td class=\"feature-name\" style=\"width: 10.8491%;\">Microsoft Teams<\/td>\n<td style=\"width: 16.7139%;\"><span class=\"stars\">\u2605\u2605\u2605\u2606\u2606<\/span><br \/>\nDirect routing + embedded app<br \/>\n<em>Richiede trunk Wildix<\/em><\/td>\n<td style=\"width: 20.4154%;\"><span class=\"stars\">\u2605\u2605\u2605\u2605\u2605<\/span><br \/>\nDirect routing + embedded app<br \/>\n<em>Nessun lock-in trunk<\/em><\/td>\n<td style=\"width: 22.3914%;\">Libert\u00e0 di usare qualsiasi trunk<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<\/div>\n<\/section>\n<section id=\"hospitality\">\n<h3>\u00a0<\/h3>\n<h3>4. Soluzioni per l&#8217;Hospitality (applicazioni per hotel e strutture ricettive)<\/h3>\n<div class=\"key-takeaway\"><strong>Key Takeaway:<\/strong> Mentre entrambi offrono integrazione PMS e funzionalit\u00e0 di gestione camere essenziali, Yeastar fornisce una suite built-in pi\u00f9 completa senza licenze per utente aggiuntive.<\/div>\n<div class=\"key-takeaway\">Yeastar include funzionalit\u00e0 avanzate come cambio camera, check-in\/out di gruppo e fatturazione personalizzabile come standard.<\/div>\n<div>\u00a0<\/div>\n<div class=\"table-wrapper\">\n<table class=\"comparison-table\">\n<thead>\n<tr>\n<th>Funzionalit\u00e0<\/th>\n<th class=\"wildix-col\">Wildix<\/th>\n<th class=\"yeastar-col\">Yeastar<\/th>\n<th class=\"excel-col\">Vantaggi Yeastar<\/th>\n<\/tr>\n<\/thead>\n<tbody>\n<tr>\n<td class=\"feature-name\">Funzionalit\u00e0 Hotel<\/td>\n<td>Via <strong>Hotel Manager<\/strong><br \/>\nRichiede licenza per utente<\/td>\n<td>Via <strong>Hotel Management Model<\/strong><br \/>\nIncluso gratis per Cloud e Software Edition<\/td>\n<td>Nessuna licenza per utente, pi\u00f9 funzionalit\u00e0, UI moderna<\/td>\n<\/tr>\n<tr>\n<td class=\"feature-name\">Room Panel<\/td>\n<td><span class=\"icon-check\">\u2713<\/span><\/td>\n<td><span class=\"icon-check\">\u2713<\/span><\/td>\n<td>Operazioni one-click: check-in\/out, DND, sveglia. Stato camera in tempo reale.<\/td>\n<\/tr>\n<tr>\n<td class=\"feature-name\">Cambio Camera<\/td>\n<td><span class=\"icon-x\">\u2717<\/span><\/td>\n<td><span class=\"icon-check\">\u2713<\/span><\/td>\n<td>Cambio camera one-click con trasferimento automatico billing e info cliente<\/td>\n<\/tr>\n<tr>\n<td class=\"feature-name\">Gestione Ospiti Gruppo<\/td>\n<td><span class=\"icon-x\">\u2717<\/span><\/td>\n<td><span class=\"icon-check\">\u2713<\/span><\/td>\n<td>Check-in\/out massivo, assegnazione automatica estensioni<\/td>\n<\/tr>\n<tr>\n<td class=\"feature-name\">Gestione Sveglia<\/td>\n<td>Configurato via dialplan<\/td>\n<td>Pannello dedicato gestione sveglie<\/td>\n<td>Schedulazione automatica con logica retry, tracking centralizzato<\/td>\n<\/tr>\n<tr>\n<td class=\"feature-name\">Storico Soggiorni<\/td>\n<td><span class=\"icon-x\">\u2717<\/span><\/td>\n<td><span class=\"icon-check\">\u2713<\/span><\/td>\n<td>Record completo chiamate e servizi per ospite<\/td>\n<\/tr>\n<tr>\n<td class=\"feature-name\">Fatture Brandizzate<\/td>\n<td><span class=\"icon-x\">\u2717<\/span><\/td>\n<td><span class=\"icon-check\">\u2713<\/span><\/td>\n<td>Fatture stampabili con logo hotel e dettagli costi<\/td>\n<\/tr>\n<tr>\n<td class=\"feature-name\">Integrazione PMS<\/td>\n<td><span class=\"icon-check\">\u2713<\/span><\/td>\n<td><span class=\"icon-check\">\u2713<\/span><\/td>\n<td>&#8211;<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<\/div>\n<\/section>\n<section id=\"provider\">\n<h2><a href=\"https:\/\/www.ezdirect.it\/blog\/wp-content\/uploads\/2026\/06\/Confronto-comparazione-wildix-yeastar.jpg\"><img decoding=\"async\" class=\"alignnone size-full wp-image-7959\" src=\"https:\/\/www.ezdirect.it\/blog\/wp-content\/uploads\/2026\/06\/Confronto-comparazione-wildix-yeastar.jpg\" alt=\"\" width=\"578\" height=\"343\" srcset=\"https:\/\/www.ezdirect.it\/blog\/wp-content\/uploads\/2026\/06\/Confronto-comparazione-wildix-yeastar.jpg 578w, https:\/\/www.ezdirect.it\/blog\/wp-content\/uploads\/2026\/06\/Confronto-comparazione-wildix-yeastar-300x178.jpg 300w, https:\/\/www.ezdirect.it\/blog\/wp-content\/uploads\/2026\/06\/Confronto-comparazione-wildix-yeastar-50x30.jpg 50w\" sizes=\"(max-width: 578px) 100vw, 578px\" \/><\/a><\/h2>\n<h3>\u00a0<\/h3>\n<h3>5. Supporto Provider<\/h3>\n<div class=\"key-takeaway\"><strong>Key Takeaway:<\/strong> Entrambe le piattaforme supportano funzioni core di gestione remota.<\/div>\n<div class=\"key-takeaway\">Wildix richiede associazione account Salesforce e condivisione obbligatoria delle informazioni cliente.<\/div>\n<div class=\"key-takeaway\">Yeastar offre controlli centralizzati pi\u00f9 ampi, un modello di licenza pi\u00f9 semplice e non accede ai dati degli utenti finali salvo condivisione da parte dei partner.<\/div>\n<div>Anche in questo confronto Yeastar Wildix, ha la meglio yeastar.<\/div>\n<div>\u00a0<\/div>\n<div class=\"table-wrapper\">\n<table class=\"comparison-table\" style=\"width: 67.2126%;\">\n<thead>\n<tr>\n<th style=\"width: 20.6929%;\">Aspetto<\/th>\n<th class=\"wildix-col\" style=\"width: 34.4569%;\">Wildix<\/th>\n<th class=\"yeastar-col\" style=\"width: 37.887%;\">Yeastar<\/th>\n<\/tr>\n<\/thead>\n<tbody>\n<tr>\n<td class=\"feature-name\" style=\"width: 20.6929%;\">Piattaforma Gestione<\/td>\n<td style=\"width: 34.4569%;\">Wildix Management Platform (WMP)<\/td>\n<td style=\"width: 37.887%;\">Yeastar Central Management (YCM)<\/td>\n<\/tr>\n<tr>\n<td class=\"feature-name\" style=\"width: 20.6929%;\">Scope Prodotti Gestiti<\/td>\n<td style=\"width: 34.4569%;\">Hardware, Software (Virtual)<\/td>\n<td style=\"width: 37.887%;\">Hardware, Software, Cloud<\/td>\n<\/tr>\n<tr>\n<td class=\"feature-name\" style=\"width: 20.6929%;\">Gestione Remota PBX<\/td>\n<td style=\"width: 34.4569%;\"><span class=\"icon-check\">\u2713<\/span><\/td>\n<td style=\"width: 37.887%;\"><span class=\"icon-check\">\u2713<\/span><\/td>\n<\/tr>\n<tr>\n<td class=\"feature-name\" style=\"width: 20.6929%;\">Monitoraggio &amp; Alert<\/td>\n<td style=\"width: 34.4569%;\"><span class=\"icon-check\">\u2713<\/span><\/td>\n<td style=\"width: 37.887%;\"><span class=\"icon-check\">\u2713<\/span><\/td>\n<\/tr>\n<tr>\n<td class=\"feature-name\" style=\"width: 20.6929%;\">Gestione Trunk\/DID Condivisi<\/td>\n<td style=\"width: 34.4569%;\"><span class=\"icon-x\">\u2717<\/span><\/td>\n<td style=\"width: 37.887%;\"><span class=\"icon-check\">\u2713<\/span><\/td>\n<\/tr>\n<tr>\n<td class=\"feature-name\" style=\"width: 20.6929%;\">Setup White-label<\/td>\n<td style=\"width: 34.4569%;\"><span class=\"icon-x\">\u2717<\/span><\/td>\n<td style=\"width: 37.887%;\"><span class=\"icon-check\">\u2713<\/span><\/td>\n<\/tr>\n<tr>\n<td class=\"feature-name\" style=\"width: 20.6929%;\">Gestione Ordini<\/td>\n<td style=\"width: 34.4569%;\">Richiede account Salesforce + registrazione info cliente a Wildix<\/td>\n<td style=\"width: 37.887%;\">Acquisto e gestione diretta dal Partner Portal<\/td>\n<\/tr>\n<tr>\n<td class=\"feature-name\" style=\"width: 20.6929%;\">Facilit\u00e0 d&#8217;Uso<\/td>\n<td style=\"width: 34.4569%;\"><span class=\"stars\">\u2605\u2605\u2605\u2606\u2606<\/span><br \/>\nRichiede configurazione DNS e porte specifiche<\/td>\n<td style=\"width: 37.887%;\"><span class=\"stars\">\u2605\u2605\u2605\u2605\u2605<\/span><br \/>\nPlug-and-play, setup in pochi click<\/td>\n<\/tr>\n<tr>\n<td class=\"feature-name\" style=\"width: 20.6929%;\">Controllo Dati Utente Finale<\/td>\n<td style=\"width: 34.4569%;\"><span class=\"stars\">\u2605\u2606\u2606\u2606\u2606<\/span><br \/>\nCondivisione obbligatoria con Wildix<\/td>\n<td style=\"width: 37.887%;\"><span class=\"stars\">\u2605\u2605\u2605\u2605\u2605<\/span><br \/>\nYeastar non accede ai dati se non condivisi dai partner<\/td>\n<\/tr>\n<tr>\n<td class=\"feature-name\" style=\"width: 20.6929%;\">Modello Licenza<\/td>\n<td style=\"width: 34.4569%;\">Solo licenza per utente\/mese<br \/>\n4 tipi: Basic, Essential, Business, Premium<\/td>\n<td style=\"width: 37.887%;\">Licenze User o Concurrent Call flessibili<br \/>\n2 piani: Enterprise, Ultimate<\/td>\n<\/tr>\n<tr>\n<td class=\"feature-name\" style=\"width: 20.6929%;\">Gestione Licenze<\/td>\n<td style=\"width: 34.4569%;\"><span class=\"stars\">\u2605\u2606\u2606\u2606\u2606<\/span><br \/>\nComplessa, richiede Wildix Calculator<\/td>\n<td style=\"width: 37.887%;\"><span class=\"stars\">\u2605\u2605\u2605\u2605\u2605<\/span><br \/>\nSemplice, tutti gli utenti condividono la stessa licenza<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<\/div>\n<\/section>\n<section id=\"differentiators\">\n<h2>\u00a0<\/h2>\n<h3>6. Differenziatori Chiave Yeastar<\/h3>\n<div class=\"differentiators-grid\">\n<div class=\"diff-card\">\n<h4>&#x1f39b;&#xfe0f; Yeastar Central Management (YCM)<\/h4>\n<p>Piattaforma centralizzata per monitorare e gestire i sistemi on-premise con dashboard real-time, monitoraggio risorse, 30+ allarmi, template provisioning PBX, task schedulati. I service provider possono creare istanze cloud PBX, configurare trunk SIP condivisi e scalare la capacit\u00e0.<\/p>\n<p>&nbsp;<\/p>\n<\/div>\n<div class=\"diff-card\">\n<h4>&#x1f4f1; Linkus UC Clients<\/h4>\n<p>Esperienza unificata di chiamata e collaborazione su desktop, web e mobile. Gestione chiamate, team chat, messaggistica clienti, conferenze audio\/video, contatti, voicemail e registrazioni in un&#8217;unica app con UI moderna.<\/p>\n<p>&nbsp;<\/p>\n<\/div>\n<div class=\"diff-card\">\n<h4>&#x1f4de; Outbound Call Center<\/h4>\n<p>Workflow ottimizzati con dialing automatizzato e gestione campagne. Auto Dialer 3-in-1, local presence DOD, code outbound. Gli agenti beneficiano di una Campaign Call Inbox centralizzata.<\/p>\n<p>&nbsp;<\/p>\n<\/div>\n<div class=\"diff-card\">\n<h4>&#x1f4ca; Call Timeline &amp; Report<\/h4>\n<p>Log chiamate potenti e intuitivi con 20 report pre-costruiti, 12 dedicati al call center. La Call Timeline registra l&#8217;intera storia di ogni chiamata con traccia temporale dettagliata.<\/p>\n<p>&nbsp;<\/p>\n<\/div>\n<div class=\"diff-card\">\n<h4>&#x1f4cb; Queue Panel<\/h4>\n<p>Interfaccia unica per agenti e supervisori per gestire chiamate in coda e visualizzare statistiche real-time. Metriche performance, controllo stato agenti, operazioni drag &amp; drop.<\/p>\n<p>&nbsp;<\/p>\n<\/div>\n<div class=\"diff-card\">\n<h4>&#x1f5a5;&#xfe0f; Operator Panel<\/h4>\n<p>Progettato per receptionist e dipendenti che gestiscono molte chiamate. Vista completa delle attivit\u00e0 chiamate e disponibilit\u00e0 estensioni con gestione tramite click o drag-and-drop.<\/p>\n<p>&nbsp;<\/p>\n<\/div>\n<div class=\"diff-card\">\n<h4>&#x1f517; Microsoft Teams Integration<\/h4>\n<p>2 approcci: app Linkus embedded gratuita per evitare licenze Teams Phone, oppure direct routing via Call2Teams, provider SBC certificato Microsoft.<\/p>\n<p>&nbsp;<\/p>\n<\/div>\n<div class=\"diff-card\">\n<h4>&#x1f504; Call Flip &amp; Switch<\/h4>\n<p>Trasferimento seamless di chiamate live tra diversi endpoint. Inizia sul desk phone, flip sul mobile quando ti muovi, switch back se necessario. Conversazione fluida e ininterrotta.<\/p>\n<p>&nbsp;<\/p>\n<\/div>\n<div class=\"diff-card\">\n<h4>&#x1f4e2; Paging &amp; Intercom<\/h4>\n<p>Ideale per aeroporti, ospedali, scuole, magazzini. Broadcast annunci a estensioni specifiche, conversazioni bidirezionali, multicast paging. Supporto paging live e schedulato.<\/p>\n<p>&nbsp;<\/p>\n<\/div>\n<div class=\"diff-card\">\n<h4>&#x1f3e8; Hotel Management Integrato<\/h4>\n<p>Sistema gestione hotel leggero integrato nel PBX. Gestione real-time assegnazione camere, check-in\/out, servizi sveglia con pannelli intuitivi. Funzionalit\u00e0 back office incluse.<\/p>\n<\/div>\n<h4>\n<p>Funzionalit\u00e0 AI<\/h4>\n<p>Yeastar serie P \u00e8 in continuo aggiornamento.<\/p>\n<p>Ad oggi (maggio 2026), sono gi\u00e0 implementati servizi come outbound AI e AI receptionist, trascrizione automatica delle conversazioni&#8230;<\/p>\n<p>&nbsp;<\/p>\n<div class=\"diff-card\">\n<p>&nbsp;<\/p>\n<\/div>\n<\/div>\n<\/section>\n<\/div>\n<h4><strong>Perch\u00e8 scegliere Ezdirect come fornitore Yeastar?<\/strong><\/h4>\n<ul>\n<li>Distributore Yeastar certificato<\/li>\n<li>Unico distributore Yeastar con feedback certificati (anche da parte dei rivenditori)<\/li>\n<li>Servizio tecnico interno con tecnici certificati Yeastar ed esperienza ultra trentennale nel settore dei sistemi telefonici<\/li>\n<li>Oltre 80.000 clienti<\/li>\n<li>Servizio di consulenza e supporto da remoto a installazione<\/li>\n<li>Installazione e assistenza postvendita\u00a0 in tutta Italia<\/li>\n<li>Conoscenza approfondita di tutte le periferiche legate ad un sistema telefonico<\/li>\n<li>Azienda certificata ISO9001 &#8211; ISO27001<\/li>\n<li>Garanzia soddisfatto o rimborsato su tutti i preventivi\u00a0<\/li>\n<li>3 anni di garanzia sui centralini hardware Yeastar<\/li>\n<li>2 anni di garanzia sui gateway yeastar<\/li>\n<li>Prolungamento garanzia al rinnovo delle licenze &#8220;appliance&#8221;<\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<p>Presentazione centralini IP Serie P Yeastar (versione 2025)<\/p>\n<p><iframe src=\"\/\/www.youtube.com\/embed\/aIOvD8I0BCo?t=22s\" width=\"560\" height=\"314\" allowfullscreen=\"allowfullscreen\"><\/iframe><\/p>\n<p>&nbsp;<\/p>\n<p><iframe src=\"\/\/www.youtube.com\/embed\/x3Sc4p259HA?t=1136s\" width=\"560\" height=\"314\" allowfullscreen=\"allowfullscreen\"><\/iframe><\/p>\n<div class=\"container\">\n<section class=\"cta-section\">\n<h5>\u00a0<\/h5>\n<h5>Serie P hotel management<\/h5>\n<p><iframe src=\"\/\/www.youtube.com\/embed\/qxiH6AZeS04?t=2s\" width=\"560\" height=\"314\" allowfullscreen=\"allowfullscreen\"><\/iframe><\/p>\n<h5>\u00a0<\/h5>\n<h5>Desideri maggiori informazioni?<\/h5>\n<p style=\"margin-bottom: 30px; opacity: 0.9;\">Prova Yeastar gratuitamente o contattaci per dettagli sui prezzi e una demo live.<\/p>\n<div class=\"cta-buttons\"><a class=\"btn btn-primary\" href=\"https:\/\/www.yeastar.com\/p-series-free-trial\/?referralId=10257171862526099864\" rel=\"nofollow noopener\" target=\"_blank\">Prova Gratuita<\/a>\u00a0<\/div>\n<div>\u00a0<\/div>\n<div class=\"cta-buttons\"><a class=\"btn btn-secondary\" href=\"https:\/\/www.ezdirect.it\/guide\/92-richiedi-informazioni\">Contattaci<\/a><\/div>\n<div>\u00a0<\/div>\n<\/section>\n<div><a title=\"centralini voip simili a wildix\" href=\"https:\/\/www.ezdirect.it\/centralini-telefonici\/#\/tipo-centralino_software-centralino_virtuale-centralino\/produttore-yeastar_digital-yeastar\" target=\"_blank\" rel=\"noopener\">Vai al catalogo dei centralini Yeastar &#8220;appliance, SW, cloud&#8221;<\/a><\/div>\n<section>\n<h2>\u00a0<\/h2>\n<h2>Yeastar in Numeri<\/h2>\n<div class=\"stats-grid\">\n<div class=\"stat-item\">\n<h3>650k+ Clienti nel mondo<\/h3>\n<\/div>\n<div class=\"stat-item\">\n<h3>120+ Paesi supportati<\/h3>\n<\/div>\n<div class=\"stat-item\">\n<h3>150+ Esperti R&amp;D<\/h3>\n<\/div>\n<div class=\"stat-item\">\n<h3>19+ Anni di esperienza<\/h3>\n<p>&nbsp;<\/p>\n<\/div>\n<\/div>\n<\/section>\n<\/div>\n<footer>\n<div class=\"container\">\n<h3>Yeastar<\/h3>\n<div class=\"contact-info\">\n<p><a href=\"https:\/\/www.yeastar.com\" rel=\"nofollow noopener\" target=\"_blank\">www.yeastar.com<\/a><\/p>\n<p>&nbsp;<\/p>\n<\/div>\n<\/div>\n<\/footer>\n","protected":false},"excerpt":{"rendered":"<p>Alternativa a Wildix &#8211; Il confronto con Yeastar Confronto dettagliato per valutare la miglior alternativa a Wildix &#8211; Comparazione con Yeastar. \u00a0 Indice 1. Architettura &amp; Interoperabilit\u00e0 2. Confronto Funzionalit\u00e0 Chiave 3. Soluzioni Contact Center 4. Soluzioni per l&#8217;Hospitality 5. Supporto Provider 6. Differenziatori Chiave Yeastar 1. Architettura &amp; Interoperabilit\u00e0 per la scelta dell&#8217;alternativa a [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":7958,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"om_disable_all_campaigns":false,"iawp_total_views":1,"footnotes":""},"categories":[9],"tags":[],"class_list":["post-7953","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-connettivita-nes-mondo-tlc-e-voip"],"blocksy_meta":[],"_links":{"self":[{"href":"https:\/\/www.ezdirect.it\/blog\/wp-json\/wp\/v2\/posts\/7953","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.ezdirect.it\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.ezdirect.it\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.ezdirect.it\/blog\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.ezdirect.it\/blog\/wp-json\/wp\/v2\/comments?post=7953"}],"version-history":[{"count":9,"href":"https:\/\/www.ezdirect.it\/blog\/wp-json\/wp\/v2\/posts\/7953\/revisions"}],"predecessor-version":[{"id":7967,"href":"https:\/\/www.ezdirect.it\/blog\/wp-json\/wp\/v2\/posts\/7953\/revisions\/7967"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.ezdirect.it\/blog\/wp-json\/wp\/v2\/media\/7958"}],"wp:attachment":[{"href":"https:\/\/www.ezdirect.it\/blog\/wp-json\/wp\/v2\/media?parent=7953"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.ezdirect.it\/blog\/wp-json\/wp\/v2\/categories?post=7953"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.ezdirect.it\/blog\/wp-json\/wp\/v2\/tags?post=7953"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}